TV reception problems

If stations you think must have tend to be missing, decide to try retuning your electronic box or television. Stations on Freeview additionally differ from time and energy to time - new ones are added, most are removed yet others move to different channel numbers or multiplexes. It is worth retuning your electronic box or TV every so often to make sure you're up to date.

After retuning, if networks are still lacking:

There may be a glitch in the software, so try rebooting your electronic package or TV.

Check your offered transmitters and channel number on coverage checker located on the DUK internet site. If all channels in another of these multiplexes are missing, the difficulty might inside aerial.

If you can get a few of the channels in a multiplex however all, the problem is more prone to take your set-top package or digital TV. Please speak to your merchant or even the gear's producer.

Interactive solutions (purple key) not working

There might be a glitch in the pc software, therefore attempt rebooting your electronic field or television. To find out more, see Interactive TV.

Stations from the incorrect region

When your area is covered by multiple digital transmitter, your digital package or TV may get signals from the incorrect one. Ensure that your aerial is in good shape and pointing towards the proper transmitter.

If you should be confident about setting up your digital package or television, you'll manually retune it into the proper stations. See your instructions for details, or contact the company. To find the channels and transmitter for your area, use the Digital UK postcode checker and tick the box marked "Detailed view".

Communal aerials

In the event that you share a communal aerial (like, in a block of flats) and you're having reception dilemmas, the aerial can be defective. See if various other residents utilizing the exact same aerial have a similar problem.

When there is however no enhancement, your aerial can be broken or regarding positioning. When you can visit your exterior aerial, look at whether it's pointing in the same course as others close by. You ought to have the aerial as well as its contacts checked for faults.

• TV signal problems
• Television Reception problems
• UHF Reception